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Fees and Insurance
Compass Rehab participates with most insurance companies and we are happy to provide service to you regardless of our status with your insurance provider. Our staff will work with you to achieve the maximum benefit allowable and minimize out-of-pocket expenses. We will always do our best to verify your insurance coverage prior to your initial evaluation and call to obtain authorization for services if necessary. Please bring your insurance card(s) to your first appointment and be prepared to pay any co-pays, co-insurance amounts, and deductible amounts at the time of service. In addition to cash or check, we accept Discover, VISA, Mastercard credit/debit cards. If your service will be covered by Worker’s Compensation insurance or if you have an auto-related injury, please provide your claim/file number and the name of your adjuster to our staff before your appointment. Our staff is happy to answer any questions you may have prior to your visit, just call us at 517.827.1800 or 888.806.2703.
MANAGE YOUR HEALTH ONLINE, ANYTIME:
For the quickest response time, please direct message your medical assistant from your patient portal. Messages go directly to the medical assistant and your provider. They are able to review them as soon as they are received; during office hours. By sending them a direct message you avoid making phone calls, hold times and having to leave a message. Through direct messaging, they can refill prescriptions (non-narcotic), answer office and procedures questions and schedule appointments with you.